Be sure you have a valid passport. A passport is REQUIRED, there are NO exceptions.
The Hard Rock Hotel Riviera Maya is approximately sixty minutes form the Cancun International Airport (CUN).
Airfare is NOT included in the price, all guests are responsible for booking their own airfare. If you will be flying in, you should fly into the Cancun International Airport (CUN).
Suggested arrival and departure dates and times:
Arrival October 4th: Try to arrive no later than 3 pm to CUN airport to allow yourself enough time to clear customs, get bags, drive to resort, checkin, dinner all before the first show at 7 pm.
Departure October 8th: Try to depart CUN airport in the afternoon. This will allow you a relaxing morning after the final nights festivities on October 7th and no need to rush out early to go home tired! Check out time is 11 am but you can always store your bags while you await your flight.
If you don’t wish to feel rushed on your arrival or departure, we do offer our group rates for pre and post nights. This will give you more time to relax prior to and after the festival. Our pre and post night rates will be posted soon.
At this time, ground transportation from Cancun International Airport is NOT included in the package price. However, below is a link to an excellent, reliable company with whom we have pre-negotiated rates and who we have used for the past 2 years.
If you choose not to use this service, a public taxi service is roughly $80 each way and can accommodate up to 3 people.