Booking Instructions
What is the difference between Packages and Deluxe Packages?
Packages
The most flexible way to book. You can combine any room type with any seating section.
Seats are assigned by the box office. After purchase, you can choose to upgrade your seats to front row or aisle for an additional fee.
Deluxe Packages
Pre-set packages that include front row and aisle seats, combined with specific room types. These typically sell the fastest and have the best deals.
How many people are in your group?
We offer options for 1, 2, or 3 people in the room.
Once you select the Packages or Deluxe Packages option here, you will be able to view the three options for the number of people traveling.
If you are traveling with a group of 4 or more, we recommend booking at least 2 rooms. Please send an email to info@jazzfestevents.com to see if you qualify for any special group rates.
What are your seating preferences?
Our event has 5 seating sections, Diamond to Bronze, with Diamond being the closest to the stage and Bronze at the back of the venue.
Click here to view the seating chart.
All reserved seats are assigned by the box office after booking.
What are your room preferences?
The hotel offers 2 sections
- Coral - adults only with spectacular oceanfront rooms. These rooms are the most expensive that we offer.
- Selection - family friendly and a variety of rooms, many of which have oceanviews and balconies. This is a more budget friendly option.
How do I book the best seats and the best room?
We recommend booking Diamond or Platinum, Adults Only categories. If you prefer front row and/or aisle seats, be sure to choose the "Deluxe" option.
These packages offer rooms in the Coral oceanfront section. This area of the hotel is the closest to the beach and the concerts.
I want the best seats, but I don't need the best room
For this preference we suggest booking either the Oceanview, Oceanview Balcony, or Poolside room types.
Once selected, be sure to select Platinum or Diamond as your seating choice.
If you want front row or aisle seats, you can request to upgrade after your purchase.
I want the best room, but I don't need the best seats
For this preference we recommend Bronze, Silver or Gold categories, and make sure to choose the Adults Only option, which includes oceanfront rooms in the Coral section of the resort, closest to the beach and concerts.
Can I pay with multiple credit cards?
If you are traveling with friends and wish pay individually, please email us at info@jazzfestevents.com prior to booking and we will customize the payments for you.